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MY PORTFOLIO

Portfolio: Services

CURRENT RESUME

A copy of my current resume to showcase a brief overview of my background, skills, and experience.

UNOFFICIAL TRANSCRIPT

A copy of my unofficial transcript showing graduate courses I have taken.

STYLE MANUAL - THE GOOD GRID

A style manual created for The Good Grid, a local non-profit. 

This organization was a start-up and had no documentation guidelines in place.  I was able to create this manual for them to help standardize their manuals and give consistency to their documentation.

BI360 BUDGET VARIANCE INSTRUCTIONS - BLUE CROSS

Microsoft BI360 is a budgeting tool used by the Financial Services division at Blue Cross.  These instructions explain how to create a budget variance report.

A/P PCARD INSTRUCTIONS - BLUE CROSS

The Accounts Payable (A/P) department now has a company credit card to use to pay invoices.  These instructions go over how to record the card transactions in GP.

STYLE MANUAL - BLUE CROSS

A style manual created for the Financial Services Division of Blue Cross Blue Shield.

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This division had a template for documentation, but no documented standards or guidelines.  I created this manual as a standard for future technical writers and interns in our division.  It has been maintained and updated with new information as new processes and procedures are documented.

Portfolio: Services

HELPDESK TRAINING MANUAL - THE GOOD GRID

This manual was created to train employees that would be working the Good Grid Helpdesk, a hotline where people can call if they have questions or need assistance.

STUDENT BOOK SUMMARY

Edits to a student's book summary for a Criminal Justice class.

RESUME SAMPLE - KAPPA LEAGUE STUDENT

Sample resume template I created for a Kappa League student graduating from high school.

Portfolio: Services
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